turn customers into
lifelong fans
Meet your customers where they are and capture real-time feedback in the conversations that matter. Hear every customer's voice, address every broken experience and increase customer spend.
Customer Experience
Before HarmonizeAi
Features included :
VS
Customer Experience
After HarmonizeAi
Features included :
Know exactly what customers want and why
Feedback is captured & available all in one place
A.I. powered analysis delivers insights in minutes
Analyze all data: 1st party, 3rd party & Operational
Self-Serve insights: Easy, clear, visual and quick
Actionable insights into the 'why' behind the 'what'
“Super simple way to connect over video. No downloads or long haveing into meeting links. this product is to our business.”
why CX teams love harmonizeAi
Empower your product team to identify patterns in structured and unstructured data using machine learning, AI, and natural language processing so they can make product and feature decisions that maximize engagement and revenue.
empathy at scale
ensure no customer pain goes unnoticed ever again
Develop hyper awareness of sentiment, feedback and behaviour from over 20+ channels and 100+ data sources, all feeding into one unified platform. Meet your customers where they are and know exactly what they are thinking and feeling.
Predictive Churn prevention
Know exactly how to retain your customers
Go beyond NPS measurement and turn customer feedback into something you can act on. Listen to customers at every stage of their journey through omni-channel feedback that enables you to take the right action, at the right time, preventing churn.
impact at scale
empower every team member to create impact
Make it easy for every member of your product team to close customer experience gaps. Uncover trends, patterns and key drivers of customer loyalty. Route these insights to your team to ensure everyone is focused on areas that will maximize impact.
Try before you buy. Get started today with a guided trial on your data.
Increase Retention & NPS
Use powerful A.I & ML capabilities to automatically surface friction points and close customer experience gaps.
Increase Product Usage
Put customers at the heart of your product development using post-launch
omni-channel customer feedback.
omni-channel customer feedback.
Increase Brand Affinity
Understand and take action on the feedback, voices and opinions of your consumer to increase brand loyalty.
Increase Ad Spend Impact
Improve the impact of marketing with real-time feedback on audience segments & cross-channel performance.
Decrease Time to Action
Automatically uncover previously hidden trends, patterns and growth drivers with no analysis downtime.
Decrease Data Silos
A unified, omni-channel customer feedback repository with all of your data, analyzed and full of insights.
Request a Guided Trial
